R.W. Smith & Co., shall provide the necessary tools, technology and systems required to perform one's duties. The Company shall maintain updated technology and be a leader in future industry developments.
R.W. Smith & Co. shall recognize and reward all co-owners and departments on an ongoing basis. In turn, all co-owners shall show appreciation to each other for their efforts and accomplishments.
All co-owners shall have the right and duty to make decisions in the company's best interest and to solve issues without involving management when deemed appropriate. With empowerment comes growth.
The management team shall clearly communicate job descriptions, procedures and goals with co-owners and provide the necessary guidance to aide in their personal growth. Management shall perform yearly reviews evaluating strengths and weaknesses as well as to develop a program for improvement and accountability. Management shall hold all co-owners accountable for their actions in the interest of each other and the company.

R.W. Smith & Co. shall meet on a continual basis on both managerial and departmental level to discuss ongoing issues and ideas and provide prompt feedback regarding all discussions.