Personal information is information that identifies you and that may be used to contact you online or offline. We collect information you provide to us when you:
The types of personal information we collect include your name, title, company name, company tax ID, email address, location address, phone or fax number, interests and preferences, transaction information, and order information.
Automatic Information Collection. When you access our site, we automatically collect information about your IP address, web browser used, access times, and the Internet pages you visited before visiting our site.
Cookies. We automatically collect data using cookies, which enhance our ability to serve you. A cookie is a small data file that our site transfers to your computer. We deliver these cookies and collect data on our site, and we may also use a third party agent to deliver cookies and collect data. We use the data we collect using cookies to help support the integrity of the registration and buying processes on our site, retain your preferences and account settings, learn about your possible interests so we can personalize our and information to better support your interests, and improve our site and your experience.
We may also use flash cookies (local shared objects) to enhance your online experience. Flash cookies are small files similar to browser cookies and are used to remember the site's settings to personalize the look and feel of the site. Visit Adobe Flash Player security and privacy to learn more about how Adobe Systems, Inc. protects your privacy.
Web Beacons. We may also collect information using web beacons. Web beacons are electronic images that may be used on our site or in our emails. We use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness, and to tell if an email has been opened or acted upon.
We will use your personal information as follows:
RW Smith does not sell, rent or your personal information to third parties.
However, we may need to share your personal information with other companies to provide certain services, including CARDprocessing, shipping, and email distribution. We provide these companies with only the information they need to perform the service for which they were hired and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own purposes or from sharing this information with anyone other than RW Smith.
We may also share aggregated data with third parties for analysis and research purposes. This data does not contain name, address or other personally identifiable information.
When making a credit card transaction on our site, we use a certified third party to ensure the safety and security of your personal information. Authorize.net has its own privacy and security policies, which can be reviewedhere.
You may opt out of receiving promotional emails from RW Smith by following the unsubscribe instructions contained in those emails. You may also change your communication preferences in your My Account profile. Should you opt out, we may still send you non-promotional emails, including emails regarding your purchases, account, or other ongoing business relations.
If you would like to update or correct your personal information, go to your My Account page. To protect your privacy, you will be asked to enter your password upon submitting any updates or changes to your profile.
We use reasonable security measures and safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, alteration and destruction while it is under our control.
For questions, comments or concerns about this policy or about our privacy practices, please contact our Customer Service Department at 1-800-942-1101 or firstname.lastname@example.org