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Satisfaction Guarantee
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Satisfaction Guarantee
You'll Love it, We Guarantee it,
or Your Money Back
Satisfaction Guaranteed
Your questions or feedback are always welcome at TriMark R.W. Smith. Our Customer Service Representatives are eager to assist you with any issue or concern. We want to help you make the right decision with confidence, and ensure your satisfaction with our products and services.

Please reach us by phone, email, Live Chat or mail. Need an immediate answer? We have links to key information and our FAQs below for your convenience.

The following conditions must be met to honor this exclusive guarantee, items must be:
  • In the original manufacturer packaging, with protective materials in place
  • New and unused, shipped to non-residential address
  • As sold, with no missing pieces. *Partial cases are not eligible for credit
  • Commercial purchases returned no later than 30 days from receipt of product. Some restrictions apply.
The Strongest Guarantee in the Business
We never leave quality to chance and we never compromise our high standards of service. You get more for your money when you shop TriMark R.W. Smith.

Your full satisfaction is our number one priority. We are here to answer all of your questions and to help make your shopping experience smooth and easy.

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