Position Title: Sales Support Staff

Reports To: Customer Service Manager

Subordinates:

Position Purpose: To provide support to outside sales consultants in designated territories to allow the consultant more “face-to-face” selling time to increase sales.

Position Responsibilities:

1. Answer calls from outside sales consultants.

2. Enter next day rush orders from our warehouse and direct shipments from factories.

3. Research and source hard to find items and new ideas.

4. Create proposals which include current pricing, lead times, and spec sheets for sales consultants and customers.

5. Order samples.

6. Cover sales consultants’ accounts during their vacation.

7. Complete bids.

8. Enter CRS documents and Sales Information Forms.

9. Track shipments for ETA’s, lead times, and proof of delivery.

10. Coordinate the sample committee kits.

11. Maintain the sample mezz area.

The above responsibilities are not intended to be an “all inclusive” list of duties and responsibilities of the position. Their purpose is to describe only the general nature of the position’s responsibilities.