Position Title:          IT Manager

 

Reports To:             Chief Financial Officer

 

Subordinates:        

 

Position Purpose:  To manage NT networks, PC’s and UNIX system; Handle day-to-day computer operations and help desk functions; Work on technology related projects; and Develops and maintains the company's websites and Intranet and improves the company's efficiency through the use of the design, look and feel for all websites.

 

Position Responsibilities:

1.                  Maintains a current and effective software library.

2.                  Gathers data and helps provide managers with useful information for managing the business.

3.                  Create and implement processes and policies for the effective and efficient use of resources allocated.

4.                  Oversee operational activities of all websites with specific attention aimed at content creation, and maintenance.

5.                  Produce monthly traffic reports for all websites.

6.                  Responsible for the creation, installation and maintenance of all servers, domains, and server security.

7.                  Responsible for new user set-up and training, server back-ups, and the daily administration of all domains.

8.                  Maintaining our NT networks, answering user questions, setting up workstations, upgrading and maintaining software and hardware.

9.                  Providing troubleshooting and repair for all personal computer systems and peripherals, including all "supported" software applications.

10.             Providing network access, both internal and external, for all users and applications within the specifications of the network architecture.

11.             Developing training material, policies and procedures manuals and training of users for all computer systems hardware and software.

12.             Installing and configuring new releases and versions of software and operating systems.

13.             Providing and supporting Internet connectivity, both local and remote, for all computing systems as approved.

14.             Reviewing new computing systems and network user requests.

15.             Providing user support in the form of a "Help Desk" for all hardware and software systems.

16.             Maintaining and updating the company’s Internet and Intranet sites.

17.             Ongoing execution and supervision of the technical side of the E-Business operation.

18.             Oversee Internet projects.

 

The above responsibilities are not intended to be an “all inclusive” list of duties and responsibilities of the position.  Their purpose is to describe only the general nature of the position’s responsibilities.