Archive of ‘Industry Insights’ category

Bone China vs Porcelain Part 1: Tips on Purchasing and Replacing

By Emily Royster

Choosing between bone china and porcelain dinnerware for your restaurant or hotel can be confusing.  What’s the difference between the two?  Why choose one over the other?  Read on for helpful purchasing and replacement tips. Ask the Right Questions What style of dinnerware will enhance the look of my tabletops? Will the dinnerware complement my Read More

Simple Steps to Food Storage Safety

By Lauren Zeleniak

With more than 250 foodborne illnesses, food safety must be a top priority in every commercial kitchen, dining room and healthcare environment. This infographic outlines easy steps for food safety, such as dry storage tips and industry standard temperature ranges, to help prevent contamination and foodborne disease. Learn best practices for keeping ingredients safe in Read More

Effective Tips for Hotel Room Service

By TriMark R.W. Smith

Tips and Strategies for a Successful Hotel Room Service

Room service often receives some of the lowest scores on hotel comment cards. The poor ratings are not a surprise considering its reputation for lukewarm food and premium prices. Learn successful techniques you can employ to make your room service program more satisfying for your guests as well as improve your bottom line. Phone operators Read More

Choosing Bone China or Porcelain Dinnerware

By TriMark R.W. Smith

Bone China vs. Porcelain Dinnerware- Bone China

Selecting dinnerware for your restaurant sets the stage for your dining room’s tone and enticement. A key consideration is which type of tableware best fits your establishment’s interior design. There are multiple options in the commercial china market, fulfilling different needs for different customers. When shopping, keep the following properties in mind to make the Read More

Meeting the Demand of More Diners

By TriMark R.W. Smith

Preparing for More Business in Your Restaurant

This spring, restaurant spending beat out grocery spending for the first time, according to Bloomberg Business. As the economy improves, people are more willing to open their pocket books and spend more to dine out. This trend, coupled with millennials coming of age and their preference to eat out, means restaurants are seeing an rise Read More

Techniques Proven to Work for Great Customer Service

By TriMark R.W. Smith

Provide Great Restaurant Customer Service

As restaurant dining continues to grow in popularity, customers are looking for more than just appetizing dishes. Their overall experience also plays an important role in getting people to return and recommend your establishment to others. Below are proven techniques to provide exceptional customer service that will ensure your patrons have a memorable dining experience Read More

1 2 3