May 2012 archive

Understanding Energy Star

By R.W. Smith & Co.

Understanding energy star for your commercial kitchen

Looking to make a positive impact on the planet and your bottom line? According to the Consortium for Energy Efficiency (CEE), restaurants and commercial kitchen facilities consume about 2.5 times more energy per square foot than standard commercial buildings. Yet, by opting for energy-efficient kitchen equipment, foodservice operators can reduce their collective carbon footprint and […]

Serving Up Gluten-Free Meals

By R.W. Smith & Co.

gluten free text

Why Create Gluten Free Options? According to The National Institute of Allergy and Infectious Diseases (NIAID), 1 in 20 young children under the age of 5 years and almost 1 in 25 adults are allergic to at least one food. That adds up to a lot of potential customers who are looking for responsible and […]

Online Reputation Management

By R.W. Smith & Co.

Customers seek online recommendations to support their offline purchases. While glowing recommendations can significantly increase traffic to your restaurant, complaints can just as easily damage your establishment’s reputation. By voicing their poor experience online, people can spread the word to hundreds of potential patrons within seconds. Here’s how you can manage your online reputation and […]

Restaurant Guest Services

By R.W. Smith & Co.

Gain a competitive edge with these tips for delivering quality guest service and an enjoyable dining experience for customers. Friendly and Responsive Service Encourage servers to be polite and gracious from the get-go. Welcome customers with a reassuring smile as they arrive, and tailor customer greetings to reflect your establishment. If guests have taken time […]

Technology and Food Services

By R.W. Smith & Co.


Technological advances in the foodservice industry are becoming more commonplace than ever before. The iPad and other tablets have made portable, lightweight computers the trendy new tech gadget must-have. This has translated to foodservice usage in a significant way: menus. As an integral part of the dining experience, they can showcase a restaurant’s theme, wet […]